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CreaTec Solutions's Acceptable Use Policy ("AUP") is provided to
give our customers and users a clear understanding of what
CreaTec Solutions expects of them while using the service. All
users of CreaTec Solutions: those who access some of our
Services but do not have accounts, as well as those who pay a
service fee to subscribe to the Services, must comply with this
AUP and our TOS (Terms of Service).
Use of CreaTec Solutions Service constitutes acceptance and
agreement to CreaTec Solutions's AUP as well as CreaTec
Solutions's TOS (Terms of Service).
IMPORTANT NOTICE: All Payments To CreaTec Solutions Are
Non-Refundable*
Note: Pornography and sex-related merchandising are
prohibited on any CreaTec Solutions server EXCEPT those on
servers that have clearly stated that such content is allowed
upon signing up. This includes sites that may infur sexual
content, or links to adult content elsewhere. This is also true
for sites that promote any illegal activity or content that may
be damaging to CreaTec Solutions servers or any other server on
the internet. Links to such materials are also prohibited. All
IRC related activities are strictly prohibited and can be cause
for immediate account termination!
We support the uncensored flow of information and ideas over the
Internet and do not actively monitor subscriber activity under
normal circumstances. Similarly, we do not exercise editorial
control over the content of any web site, e-mail transmission,
newsgroups, or other material created or accessible over or
through the services, except for certain proprietary Web sites.
However, in accordance with our TOS (Terms of Service), we may
remove any materials that, in our sole discretion, may be
illegal, may subject us to liability, or which may violate this
AUP. CreaTec Solutions may cooperate with legal authorities
and/or third parties in the investigation of any suspected or
alleged crime or civil wrongdoing. Your violation of this AUP
may result in the suspension or immediate termination of either
your CreaTec Solutions account or other actions as detailed in
Section 3 WITHOUT PRIOR NOTICE.
This document is intended to provide a basic understand of
CreaTec Solutions's Acceptable Use Policy. The following are
guidelines for the establishment and enforcement of CreaTec
Solutions's AUP:
-Ensure reliable service to our customers
-Ensure security and privacy of our systems and network, as well
as the networks and systems of others
-Comply with existing laws
-Maintain our reputation as a responsible service provider
-Encourage responsible use of the Internet and discourage
activities which reduce the usability and value of Internet
services
-Preserve the value of Internet resources as a conduit for free
expression and exchange of information
-Preserve the privacy and security of individual users
CreaTec Solutions intends to provide its customers access to
everything the Internet has to offer. While CreaTec Solutions is
firmly committed to the principles of free speech, certain
activities that may be damaging to the resources of both the
CreaTec Solutions and the Internet and cannot be permitted under
the guise of free speech. The resources of the CreaTec Solutions
and the Internet are limited, and abuse of these resources by
one user has a negative impact on the entire community.
We do not routinely monitor the activity of accounts except for
measurements of system utilization and the preparation of
billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond
appropriately if we become aware of inappropriate use of our
service.
You may not use your dedicated rack or virtual site to publish
material, which CreaTec Solutions determines, at its sole
discretion, to be unlawful, indecent or objectionable. For
purposes of this policy, "material" refers to all forms of
communications including narrative descriptions, graphics
(including photographs, illustrations, images, drawings, logos),
executable programs, video recordings, and audio recordings.
If a CreaTec Solutions account is used to violate the Acceptable
Use Policy or our TOS, we reserve the right to terminate your
service without notice. We prefer to advise customers of
inappropriate behavior and any necessary corrective action,
however, flagrant violations of the Acceptable Use Policy will
result in immediate termination of service. Our failure to
enforce this policy, for whatever reason, shall not be construed
as a waiver of our right to do so at any time.
As a member of our network community, you must use your Internet
access responsibly. If you have any questions regarding this
policy, please contact us at admin@createcsolutions.com.au.
VIOLATIONS OF CreaTec Solutions ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
-Illegal use: CreaTec Solutions's services may not be
used for illegal purposes, or in support of illegal activities.
CreaTec Solutions reserves the right to cooperate with legal
authorities and/or injured third parties in the investigation of
any suspected crime or civil wrongdoing.
-Harm to minors: Use of the CreaTec Solutions service to
harm, or attempt to harm, minors in any way, including, but not
limited to child pornography.
-Threats: Use of the CreaTec Solutions service to
transmit any material (by e-mail, uploading, posting or
otherwise) that threatens or encourages bodily harm or
destruction of property.
-Harassment: Use of the CreaTec Solutions service to
transmit any material (by e-mail, uploading, posting or
otherwise) that harasses another.
-Fraudulent activity: Use of CreaTec Solutions service to
make fraudulent offers to sell or buy products, items, or
services, or to advance any type of financial scam such as
"pyramid schemes," "ponzi schemes," and "chain letters."
-Forgery or impersonation: Adding, removing or modifying
identifying network header information in an effort to deceive
or mislead is prohibited. Attempting to impersonate any person
by using forged headers or other identifying information is
prohibited. The use of anonymous remailers or nicknames does not
constitute impersonation.
-Unsolicited commercial e-mail / Unsolicited bulk e-mail
(SPAM): Use of the CreaTec Solutions service to transmit any
unsolicited commercial or unsolicited bulk e-mail is expressly
prohibited. Violations of this type will result in the immediate
termination of the offending CreaTec Solutions account.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites or services on
their account that support spammers or cause any of our IP space
to be listed in any of the various Spam Databases will have
their account immediately disabled. The account will not be
enabled until such time that you agree to remove ANY and ALL
traces of the offending material immediately upon reconnection
and agree to allow us access to the account to confirm that all
material has been COMPLETELY removed. Severe violations may
result in immediate and permanent removal of the account from
our network without notice to the customer. Any account guilty
of a second violation WILL be immediately and permanently
removed from our network without notice.
E-mail / News Bombing: Malicious intent to impede another
person's use of electronic mail services or news will result in
the immediate termination of the offending CreaTec Solutions
account.
E-mail / Message Forging: Forging any message header, in
part or whole, of any electronic transmission, originating or
passing through the CreaTec Solutions service is in violation of
this AUP.
Usenet SPAMing: CreaTec Solutions has a zero tolerance
policy for the use of its network for the posting of messages or
commercial advertisements, which violate the rules, regulations,
FAQ or charter of any newsgroups or mailing list. Commercial
messages that are appropriate under the rules of a newsgroup or
mailing list or that are solicited by the recipients are
permitted.
Unauthorized access: Use of the CreaTec Solutions service
to access, or to attempt to access, the accounts of others, or
to penetrate, or attempt to penetrate, security measures of
CreaTec Solutions's or another entity's computer software or
hardware, electronic communications system, or
telecommunications system, whether or not the intrusion results
in the corruption or loss of data, is expressly prohibited and
the offending CreaTec Solutions account is subject to immediate
termination.
Copyright or trademark infringement: Use of the CreaTec
Solutions service to transmit any material (by e-mail,
uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of
any third party, including, but not limited to, the unauthorized
copying of copyrighted material, the digitization and
distribution of photographs from magazines, books, or other
copyrighted sources, and the unauthorized transmittal of
copyrighted software.
Collection of personal data: Use of the CreaTec Solutions
service to collect, or attempt to collect, personal information
about third parties without their knowledge or consent.
Network disruptions and unfriendly activity: Use of the
CreaTec Solutions service for any activity which affects the
ability of other people or systems to use CreaTec Solutions
Services or the Internet. This includes "denial of service"
(DOS) attacks against another network host or individual user.
Interference with or disruption of other network users, services
or equipment is prohibited. It is the Member's responsibility to
ensure that their network is configured in a secure manner. A
Subscriber may not, through action or inaction, allow others to
use their network for illegal or inappropriate actions. A
Subscriber may not permit their network, through action or
inaction, to be configured in such a way that gives a third
party the capability to use their network in an illegal or
inappropriate manner. Unauthorized entry and/or use of another
company and/or individual's computer system will result in
immediate account termination. CreaTec Solutions will not
tolerate any subscriber attempting to access the accounts of
others, or penetrate security measures of other systems, whether
or not the intrusion results in corruption or loss of data.
Fraud: Involves a knowing misrepresentation or misleading
statement, writing or activity made with the intent that the
person receiving it will act upon it.
Infringement of Copyright, Patent, Trademark, Trade Secret,
or Intellectual Property Right: Distribution and/or posting
of copyrighted or the aforementioned infringements will not be
tolerated.
Distribution of Viruses: Intentional Distributions of
software that attempts to and/or causes damage, harassment, or
annoyance to persons, data, and/or computer systems are
prohibited. Such an offense will result in the immediate
termination of the offending account.
Inappropriate Use of Software: Use of software or any
device that would facilitate a continued connection, i.e.
pinging, while using CreaTec Solutions services could result in
suspension service.
Third Party Accountability: CreaTec Solutions subscribers
will be held responsible and accountable for any activity by
third parties, using their account, that violates guidelines
created within the Acceptable Use Policy.
Security
You are responsible for any misuse of your account, even if the
inappropriate activity was committed by a friend, family member,
guest or employee. Therefore, you must take steps to ensure that
others do not gain unauthorized access to your account. In
addition, you may not use your account to breach security of
another account or attempt to gain unauthorized access to
another network or server.
Your password provides access to your account. It is your
responsibility to keep your password secure.
Sharing your password and account access with unauthorized users
is prohibited. You should take care to prevent others from using
your account since you will be held responsible for such use.
Attempting to obtain another user's account password is strictly
prohibited, and may result in termination of service.
You must adopt adequate security measures to prevent or minimize
unauthorized use of your account.
You may not attempt to circumvent user authentication or
security of any host, network or account. This includes, but is
not limited to, accessing data not intended for you, logging
into or making use of a server or account you are not expressly
authorized to access, or probing the security of other networks.
Use or distribution of tools designed for compromising security
is prohibited. Examples of these tools include, but are not
limited to, password guessing programs, cracking tools or
network probing tools.
You may not attempt to interfere with service to any user, host
or network ("denial of service attacks"). This includes, but is
not limited to, "flooding" of networks, deliberate attempts to
overload a service, and attempts to "crash" a host.
Users who violate systems or network security may incur criminal
or civil liability. CreaTec Solutions will cooperate fully with
investigations of violations of systems or network security at
other sites, including cooperating with law enforcement
authorities in the investigation of suspected criminal
violations.
Network Performance
CreaTec Solutions accounts operate on shared resources.
Excessive use or abuse of these shared network resources by one
customer may have a negative impact on all other customers.
Misuse of network resources in a manner which impairs network
performance is prohibited by this policy and may result in
termination of your account.
You are prohibited from excessive consumption of resources,
including CPU time, memory, disk space and session time. You may
not use resource-intensive programs which negatively impact
other customers or the performances of CreaTec Solutions systems
or networks. CreaTec Solutions reserves the right to terminate
or limit such activities.
REPORTING VIOLATIONS OF CreaTec Solutions AUP
CreaTec Solutions requests that anyone who believes that there
is a violation of this AUP direct the information to this email:
admin@createcsolutions.com.au.
If available, please provide the following information:
-The IP address used to commit the alleged violation
-The date and time of the alleged violation, including the time
zone or offset from GMT
-Evidence of the alleged violation
-E-mail with full header information provides all of the above,
as do system log files. Other situations will require different
methods of providing the above information.
CreaTec Solutions may take any one or more of the following
actions in response to complaints:
-Issue written or verbal warnings
-Suspend the Member's newsgroup posting privileges
-Suspend the Member's account
-Terminate the Member's account
-Bill the Member for administrative costs and/or reactivation
charges
-Bring legal action to enjoin violations and/or to collect
damages, if any, cause by violations
REVISIONS TO THIS ACCEPTABLE USE POLICY
CreaTec Solutions reserves the right to revise, amend, or modify
this AUP, our TOS (Terms of Service) and our other policies and
agreements at any time and in any manner. Notice of any
revision, amendment, or modification will be posted in
accordance with our TOS (Terms of Service).
PRICING & CHARGES
Please refer to our PRICING BULLETIN to find out the cost of
each of our deals. We can vary our deals according to your
requirements but additional charges may apply. All the prices
include GST. Fees are variable and subject to change at any
time. You will be notified of any changes at least 1 month
before they occur. If you are making annual repayments any price
changes would not be reflected until your subscription comes up
for renewal. With all the deals and payment frequencies payment
is required in advance of service received unless we give other
permission. We reserve the right to stop work/services at any
time if payment due is not received or you cease to co-operate
with our representative/associate. You may request to cancel
your subscription at any time. Once you have signed up and/or
received access to your hosting account no refund will be
provided whether you prepay for a month or a year. Charges may
apply for changes requested to the deal by you after the
subscription has been activated. Additional charges apply if you
exceed your monthly data transfer limit which is charged monthly
at $0.20 per MB exceeded and/or if you exceed your web space
limit which is charged monthly at $0.30 per MB exceeded. You
will be provided with a tax invoice for each payment you make
which is a legal record of your payment to CREATEC SOLUTIONS
and/or its representatives and/or associates. If you are paying
by cheque and it is dishonored your payment will be deemed as void until full
payment is received for the same value plus any dishonour fees
we may have incurred . |
